I've paid for AI Avatars or AI Photos, but didn't get them.

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Due to some technical errors, it may sometimes happen that the AI Avatars you purchased can't be generated. We're truly sorry if you had this experience!

In such cases, we recommend following these steps:

  1. Ask for a refund of your Avatar pack via Google or Apple, depending on your platform.
  2. Purchase a new pack on Remini.
  3. Double-check that you have access to a stable internet connection.
  4. Generate new avatars.

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