We’re sorry to hear Remini can't be open. When it happens, the issue can usually be solved by following these steps:
- Make sure you're using Remini's official version. Only apps downloaded from the official App Store and Google Play Store are allowed. If you downloaded Remini from other sources or from an outdated version of one of the Stores, an error message will ask you to perform an update.
- Delete the app from your Android or iOS device.
- Reinstall Remini. The most recent version has recently been released and you are welcome to download it from the Google Play Store or the App Store.
- Check the stability of your Internet connection. If you're using a Wi-Fi network, try your mobile data connection, and vice versa. If you're using a VPN, turn it off and try again.
- Update your iOS or Android software to its latest version by checking your device's settings.
- Reboot your device. Here’s Android and Apple's guide on the topic.
🚨 We're eager to help resolve this issue. However, if these steps don't work, we may not be able to provide a personalized fix. The problem you're experiencing could be temporary and specific to your situation. We suggest trying again later and ensuring you are using the latest version of the app.