I paid for a subscription on mobile and want to use it on a new mobile device.

Article author
Support
  • Updated

If you subscribed to the Remini mobile app on your smartphone or tablet, you can easily access it from a new mobile device by following these steps:

  1. Make sure the Apple ID or Google account you’re using on all devices corresponds to the one you subscribed with. Otherwise, the app won’t be able to retrieve and reactivate your previous subscription.
  2. Open Remini and tap PRO > Restore Purchases. Your previous subscription will be automatically restored.

⚠️ If your new device has a different operating system than the one you used you subscribed, it isn’t possible to restore your subscription. Subscriptions that were activated on iOS can only be recognized and restored on iOS devices (for example, from iPhone to iPad or to a new iPhone). The same goes for subscriptions activated on Android devices—they can only be restored on other Android devices.

If you're switching from iOS to Android, your subscription won't be restored. In that case, we suggest unsubscribing from your previous plan and starting a new one on your new device.

Was this article helpful?