I paid for a subscription but I can't access my Pro benefits.

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Support
  • Updated

If you have an active subscription to Remini but can't access your Pro benefits, you may need to restore your subscription. 

To do so, follow these steps:

  1. Make sure the Apple ID or Google account you’re using corresponds to the one you subscribed with. Otherwise, the app won’t be able to retrieve and reactivate your previous subscription. 

  2. Open Remini and tap PRO > Restore Purchases. Your previous subscription will be automatically restored.

If you encounter any issues, email our Support team and they’ll be happy to help!

If you purchased an Avatar pack but have issues using it, take a look at the instructions included in I paid to create AI avatars, but I can't use the feature.

 

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