How do I request a refund for my mobile subscription?

Article author
  • Updated

If you subscribed to the Remini mobile app, you can request a refund by following these steps, depending on your device's platform:


🍎 iOS

  1. On the Apple sign in page, sign in with the Apple ID you used to purchase your subscription
  2. Tap I’d like to > Request a refund
  3. Select the reason for the refund request > Next
  4. Select the purchased item > Submit

➡️ You’ll be updated by Apple within 48 hours. Unfortunately, we don’t manage your Apple subscriptions and payments, so we can’t issue refunds directly. For further information on Apple refunds, refer to Apple Support at the bottom of the linked page.


🤖 Android

  1. Access the Google Play Store
  2. Follow Google's instructions to request a refund

➡️ Access the linked page for further information on Google’s refund policy.

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